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Billing FAQs
Why am I getting a bill from Ariana Sciences when I have never been there?
Most likely you recently visited a physician’s office, clinic, surgery center, or hospital. During that visit, a physician surgically removed tissue from your body (a biopsy) or collected cell samples via a brushing (e.g. a Pap), washing, or some other collection method. Your doctor then sent the biopsy or cell specimen to one of our laboratories for evaluation. This is a separate billable event and we bill your insurance company for our testing services. Like any other medical bill, depending on your insurance benefits, the type of service (routine exam vs. diagnostic), and your deductible level, you may be responsible for none of the bill, all of the bill, or a portion of the bill.
How are pathology services billed?
Pathology services are covered under most insurance plans. Your physician will provide us with your medical insurance information along with your specimen and we will bill your insurance directly for the pathology services performed. If your insurance company denies the claim or if any portion of it is unpaid by your insurance, then you may receive a bill from us for anything that your plan does not cover. For example, if you have a deductible that must be met or if the test that your physician orders is not covered by your particular plan, the services performed will be billed to you for payment. If you do not understand why you are receiving a bill from us, the first step you can take is to contact us.
Why am I receiving a bill for my Pap test?
Typically Paps are covered in full by insurance plans as an integral part of routine medical exams. If you have had normal results from Pap tests in the past, they were probably fully paid for by your insurance plan and you likely had no further responsibility. However, if the Pap diagnosis is abnormal (e.g. ASCUS, LSIL, HSIL, or CIN, etc.) and/or under certain other conditions, it can be deemed as a “diagnostic” service and ceases to be a “routine” service. It is then treated by most insurance plans just like any other diagnostic test (a biopsy for example) and you may have to pay a portion of the bill depending on your specific benefits and the level of your deductible.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more about the No Surprises Act.
